Proud to announce 5 STAR RATINGS – Catering Hygiene, Safe Food and Healthy Eating

16 May 2022

On 13th May 2022 our board of Directors were proud to announce that after our final inspection from the Environmental Health Officer (EHO) at our Wrottesley Park Home in Wolverhampton, all our Care Homes are now rated 5 stars and fully compliant.

Mark Cloonan our Operation’s Director congratulated the Group stating “This is a fantastic achievement and I thank you and your teams for all your hard work and dedication to make this happen, under the guidance and support of Jo Ankers (Group Catering Manager) who has been a major support in achieving this”

So what does a “A Food Safety Officer” from the local authority do and what do these ratings mean?

A Food Safety Officer inspects and checks that certain businesses such as care homes, restaurants, pubs and cafes, hotels, schools, hospitals etc follow “Food Hygiene Law” so that the food we consume is safe to do so.

They carryout their inspection following and checking three elements: –

1. How hygienically the food is handled – how it is prepared, cooked, re-heated, cooled and stored
2. The physical condition of the business –including cleanliness, layout, lighting, ventilation, pest control and other facilities
3. How the business manages ways of keeping food safe, looking at processes, training and systems to ensure good hygiene is maintained.The officer can then assess the level of confidence in standards
being maintained in the future

Once the inspection has taken place, a rating is given from 0 being Urgent Improvement Is Required to 5 being the highest with standards as Very Good.

To get the top rating of 5 at our care homes, we must excel and achieve a high standard in all three elements which are referenced above, which we are proud to say we have achieved.

Food and nutrition is so important for the well-being of our residents, and working in harmony we the care we give, the seasonal nutritional menus and our 5 star catering teams, we are proud and determined to continue to provide a service where your loved ones truly are in the heart of everything we do!