At Abbey Healthcare, we believe in providing not only high-quality care but also meaningful, compassionate support throughout every stage of life. That’s why we proudly follow the principles of the Gold Standards Framework (GSF)—a nationally recognised approach that strengthens the way we deliver care, particularly for those living with dementia or approaching the end of life.
What is the Gold Standards Framework?
The Gold Standards Framework is a structured programme that helps care providers deliver proactive, personalised, and well-coordinated care. It supports teams in identifying residents’ needs early, planning ahead, and making sure that every aspect of care reflects the individual’s wishes, values, and preferences.
How Abbey Healthcare Puts GSF into Practice
Across our 16 care homes, the GSF is deeply embedded into our care model. Here’s how we’re making a difference:
1. Staff Training and Development
Our teams receive dedicated training in GSF practices to ensure they have the right knowledge, attitudes, and confidence to support residents and their families through some of life’s most sensitive stages.
2. Personalised and Proactive Planning
We take time to understand each resident’s story, wishes, and needs—developing individualised care plans that evolve with them. We ensure that conversations around future care are handled with sensitivity and clarity.
3. Collaborative Care
We work closely with families, GPs, nurses, and community health teams to ensure everyone involved in a resident’s care is informed, connected, and working towards the same goal: the resident’s comfort, dignity, and well-being.
4. Creating a Calm and Familiar Environment
Our homes are designed to feel like home. For residents living with dementia or nearing end of life, familiar surroundings, consistent care, and trusted relationships make all the difference.
5. Continuous Improvement
We regularly reflect on our care delivery, listen to feedback, and adapt to meet the evolving needs of residents and their families. The GSF helps us maintain a culture of learning and excellence.
Why GSF Matters
By embracing the Gold Standards Framework, we aim to reduce unnecessary hospital admissions, manage symptoms effectively, and ensure that every resident can live as well as possible, for as long as possible, in a place they know and trust.
For families, it means peace of mind, knowing their loved one is receiving care rooted in compassion, respect, and professionalism.
Our Commitment
At Abbey Healthcare, adopting the Gold Standards Framework is part of our broader mission to deliver outstanding, person-centred care. We understand that the final years or moments of life are deeply personal and deserve to be treated with the highest standards—because every individual matters, and every moment counts.