Dear Relatives and Friends
As advised by the Government and as we move to the next phase of our plans to support our residents, patients and staff during this period of uncertainty with coronavirus COVID-19, we are asking for your help and support as we are asking that we have NO VISITORS, except healthcare professionals and essential maintenance.
This is to ensure that we keep you and your loved ones as safe as possible as we know that this virus is very contagious. Where there are exceptional circumstances, we will allow controlled visits, as arranged in advanced with the Home Manager. As per previous correspondence all visitors will be asked to wash their hands on entering and leaving the building. We will also be taking visitors’ temperatures, with a non-touch thermometer prior to visiting.
We are in the process of obtaining some tablet devices to enable our residents to use social media, skype, google, hangout, etc. to ensure you have some contact with your loved ones. So please contact the home if you would like us to set up a skype call.
We understand that this is a worrying time for you, and we want to reassure you that we are doing everything we can to ensure that our residents, patients and staff are as safe as possible, and we are staying close to the advice from public health authorities.
Thank you in advance for your patience and co-operation
Group Operations Director
Please find below a link to guidance from the Government