Job Description:
Care Home Office Manager
Accountable To:
Care Home Manager
Job Purpose:
- To effectively organise and manage all administrative matters relating to the Care Home.
- To provide support to the Manager on administrative matters
- To undertake receptionist duties in respect of enquiries received and visitors to the care home
Principal Responsibilities:
- Initiate, install and keep up to date adequate office systems to facilitate the smooth running of the care home
- Maintain confidentiality and ensure security of all information is maintained in accordance with GDPR.
- Deal with all correspondence under the direction of the Home Manager Respond and check emails, posts, and messages through other systems daily
- Deal with DSS, Social Services and Regulatory Bodies as necessary
- Liaise with Head Office / Operations Team as necessary
- Ensure good communications with staff, residents, and relatives
- Telephone and reception duties
- Keep all accounts up to date and in order, Receive payments and issue receipts
- Cashing up and banking all monies, keep record of petty cash expenditure and the company cash card, submitting and requesting top up as needed.
- Maintain accurate up to date personal (including financial) file for each resident
- Ensure invoices are logged and sent to Head Office at required appropriate times
- Ensure debts are being followed up in conjunction with Head Office
- Check and keep residents’ personal allowance records up to date.
- Make payments to hairdresser, chiropodist, etc.
- Complete personnel files for all new employees and keep up to date and add information as required, be aware and understand HR polices and processes from the company but also of regulators
- Complete fixed daily time sheets. Collate employees’ timesheets and payroll information using T&A system and other records and deal with problems arising there from
- To work flexible hours as required by the care home
- Promote and market the care home, dealing with enquires and maintaining enquiry log
- Abide, follow, and implement polices and procedures
- Attend and complete all mandatory trainings and other courses as required (in house, eLearning or attending at the venue outside the organisations)
- Attend Meetings as required
- Complete reports, audits and submit on time as required and requested by Home Manager, Deputy Manager, Head Office, and Operations Team members.
This job description indicates the main duties and responsibilities of the post and is not intended as an exhaustive list. The post holder may be required to undertake other duties relevant to the post as directed by the Home Manager or the person deputising for them.
Job Type: Temporary
Pay: £28,500.00 per year
Benefits:
- Free parking
- On-site parking
Schedule:
Ability to commute/relocate:
- Airdrie ML6 7EJ: reliably commute or plan to relocate before starting work (required)
Experience:
- Care Home Administation: 1 year (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
